Privacy Policy & Data Governance

1. Zero Raw Document Retention & Zero Model Training

We understand that your Standard Operating Procedures (SOPs), internal safety manuals, and training videos contain confidential corporate intellectual property.

• Client-Side Parsing & Ephemeral Memory: Document text extraction and audio waveform downsampling occur directly inside your browser session and ephemeral server memory. Raw PDF, DOCX, PPTX, MP4, and MP3 files are never written to permanent object storage (0 KB raw document storage).
• Strict Zero-Training Guarantee: Customer documents, transcripts, and compiled SCORM outputs are never used to train, fine-tune, or improve public or third-party foundation models.

2. Proprietary Processing Infrastructure & Security Sub-Systems

To deliver sub-60-second instructional compilation and enterprise workspace persistence, DocScorm operates isolated, encrypted cloud sub-systems:

• DocScorm Neural Instructional Engine™: Performs ephemeral pedagogical chunking, 60+ language localization, and Bloom's Taxonomy workplace dilemma synthesis over TLS 1.3 encrypted channels with zero data retention.
• DocScorm Encrypted Cloud Vault: Stores your account profile, credit ledger, brand kit preferences, and optional course metadata protected by Row-Level Security (RLS) and AES-256 encryption at rest.
• PCI-DSS Level 1 Global Billing Gateway: Processes subscription payments, corporate cards, and VAT/GST compliance. DocScorm never stores raw credit card numbers on its servers.

3. Data Subject Rights (GDPR, UK GDPR & CCPA)

You have the right to inspect, export, or permanently purge your workspace history and account record at any time directly from your Account Settings panel or by contacting our Data Protection Officer at privacy@docscorm.com.